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Frequently Asked Questions

Do I need to change my existing phone number/s?

No. With Ozone your phone numbers remain the same as we will port them for you.

If I have an ADSL service with another ISP , will it be interrupted?

No. There is no interruption in service if you wish to keep your ADSL. If you have chosen to upgrade to an Ozone Wireless Broadband connection, we connect this first and establish your full connectivity before you disconnect any other data service.

What is your Broadband offer for business?

Ozone specializes in high speed wireless broadband services for business. There are numerous bundles and packages which incorporate broadband for Internet and VLAN connections. See our Internet section on this site.

We have a phone service from another operator. Can we change this to Ozone?

Yes of course. Our customer care will send you a form during the application process for signature. We will manage all the administrative work between operators.

I am a new business with no phone lines. Can I apply for a new line with Ozone?

Yes, in fact with Ozone, you will be up and running faster than any other operator. As we own and manage our own Wireless Broadband network for Voice and Data, we can have your business operational within 3 days.

Does Ozone have a pre-paid phone service?

Yes. Ozone provide low cost international and local mobile calls. See our Telephony section on this site.

How do I make low cost international calls with Ozone?

Simply dial 1055 before the international number. eg. 105500442087123456.

Can I call all other networks numbers on Ozone?

Yes. The Ozone network is fully interconnected with all other local networks in Malta and several International networks.

What is Ozone Wi-Fi?

Ozone Wireless Hotspots are a hassle free way to connect to the Internet all over Malta. They let you connect your Wi-Fi devices ( phones, laptops, Tablets ) when you’re out and about. See our hotspot site at www.ozonehotspots.com

What is OzoneText?

OzoneText is our new SMS Advertising service which provides a very powerful tool of sending bulk sms’s for marketing purposes easily from any connected PC or application. See our Ozonetext site at www.ozonetext.com

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Cant find the question your looking for?

An ozone professional is always at hand to answer any questions.

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We analyzed a number of possible telephony and internet solutions for the Landmark in Qormi and The Bugibba Hotel but were impressed with the level of service, professionalism and products offered by Ozone Ltd. Coupled also with their highly competitive rates, Ozone Ltd proved to be the best partner for our current and future requirements.

Carlo Mifsud, CFO - Cater Essence

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The ROCS group have been using Ozone Voice and Data services for over 3 years in all our offices and retail outlets. We are extremely happy with the service & cost savings for our telephony, VPN’s, and broadband. We have recently started using their SMS marketing tool which we have found to be a great success.

Colin Nicholas Aquilina, Head Finance & Business Development - ROCS Group

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Ozone Ltd delivered communication services that have significantly reduced our call centers costs, and enhanced customer handling efficiency. Also acting as intermediaries between our company and other vendors in critical telecommunications needs, their dedication and ethics have consistently provided benefits to our long term relationship. Ozone’s commitment and approach to delivering services are highly valued in today's business environment

Brian Micallef, CEO - Panlegis

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Telecommunications have always been a key factor to our operation. Our continual drive to maintain lowest costs and the highest quality of voice and data services have proved that Ozone was the right choice for us. Meeting the demands of our ever developing business, their levels of support and customer service are second to none.

John R Ripard, Managing Director - J Ripard & Sons

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‘’The Ozone Bulk SMS Texting provides us with the most affordable and flexible marketing tool to instantly and directly reach our clients with Tommy Hilfiger updates’’

Johnathan Shaw, Managing Director - Tommy Hilfiger

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The M. Demajo Group have been using Ozone's services for many years were we have seen significant reduction in costs on our telephone and data services. The Ozone team are effective, professional, technically capable and polite. They provided efficient solutions that addressed our business requirements. We highly recommend Ozone's services.

JJ Miceli Demajo, Group IT Manager - M Demajo

ozone wifi

OZONE WIFI

Ozone Wireless Hotspots are a hassle free way to stay connected at some of europe's most popular locations.

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ozone sms

OZONE SMS

Ozone Web to SMS gives you a powerful and effective bulk web SMS marketing tool.

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